Devoted Health Medicare Advantage Review (2024)
Devoted Health sells high-quality Medicare Advantage plans in 13 states across the U.S.
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Devoted Health has cheap average rates and low limits on how much you'll pay for medical care in a single year.
However, the company has a mixed customer service reputation, and it's somewhat new. Devoted Health was founded in 2017.
Pros and cons
Pros
Many $0 per month options
High-quality plans
Extra benefits available
Cons
Only available in 13 states
Mixed customer satisfaction
How much do Devoted Health Medicare Advantage plans cost?
On average, Devoted Health Medicare Advantage plans cost $3 per month.
Most Devoted Health plans cost $0 per month. Keep in mind that you still have to pay your $174.90 per month Medicare Part B rate.
However, some Devoted Health plans come with a Medicare Part B Giveback benefit that will pay part or all of your Part B monthly rate.
Devoted Health has a low average limit on the total amount you’ll pay for medical care in a single year, called an out-of-pocket maximum . The average out-of-pocket max of $5,294 per year is $202 less than the average for the 13 states where Devoted Health sells Medicare Advantage plans.
However, Devoted Health has a higher-than-average amount, $181 per year, that you have to pay before your prescription drug coverage starts working. The average prescription drug deductible for its competitors is $150 per year.
Devoted Health advertises that you won’t have to pay anything for some prescription drugs. However, you may have to pay a flat fee for some prescriptions. If you already take prescription medicine, it’s a good idea to compare coverage details to see how much you can expect to pay with different Medicare Advantage plans.
Devoted Health vs. top competitors
Average monthly cost |
Star rating
| |
|---|---|---|
| Devoted Health | $3 | 4.8 |
| Cigna | $6 | 3.7 |
| AARP/UnitedHealthcare | $12 | 4 |
| Aetna | $19 | 4 |
| Humana | $24 | 4.2 |
| BCBS | $40 | 3.7 |
| Kaiser Permanente | $45 | 4.2 |
Averages are based on 2024 Medicare Advantage plans with prescription drug coverage in Alabama, Arizona, Colorado, Florida, Hawaii, Illinois, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee and Texas.
What are the different plan options offered by Devoted Health?
Devoted Health sells both HMO (health maintenance organization) and PPO (preferred provider organization) Medicare Advantage plans. The exact plans you can get depend on where you live.
HMO
PPO
HMOs limit you to a network of doctors. With an HMO, you need to choose a primary care doctor who will be your main point of contact for healthcare issues. You’ll also need a referral from your primary care doctor before you can see a specialist.
HMOs are typically cheaper than PPOs. That makes HMOs a good choice for people who don’t mind less flexibility for a lower price.
HMO
HMOs limit you to a network of doctors. With an HMO, you need to choose a primary care doctor who will be your main point of contact for healthcare issues. You’ll also need a referral from your primary care doctor before you can see a specialist.
HMOs are typically cheaper than PPOs. That makes HMOs a good choice for people who don’t mind less flexibility for a lower price.
PPO
PPOs let you go outside your network, but you’ll pay more. You also don’t need to choose a primary care doctor or get referrals with a PPO.
In exchange for greater freedom and flexibility, PPOs tend to cost more per month than HMOs.
Devoted Health Medicare Advantage coverage extras
Many Devoted Health Medicare Advantage plans come with coverage add-ons like dental and vision coverage. Coverage extras differ by plan, so it’s important to check your policy details when comparing quotes.
- Silver sneakers
- Hearing coverage
- Prescription drug coverage
- Devoted food and home card
- $0 primary care visits and lab tests
- Medicare giveback
- Money for vitamins, supplements and personal hygiene products
Keep in mind that some benefits are more common than others. For example, most Devoted Health plans come with prescription drug coverage. However, the Medicare Part B giveback benefit is only included in some plans.
You shouldn’t choose a Medicare Advantage plan based only on its extra benefits. However, coverage add-ons can be a difference-makers if you’ve narrowed your choices to two or three top picks.
States where Devoted Health Medicare Advantage plans are available
Devoted Health Medicare Advantage plans are available in 13 states.
Devoted Health isn’t a regional company. It sells Medicare Advantage plans in the Northeast, the Midwest, the South and the West Coast.
Devoted Health Medicare Advantage plans are available to 28% of people who are eligible for Medicare.
The company began selling Medicare Advantage plans in 2017. In 2023, it expanded to Alabama, Colorado, Hawaii, North Carolina, Oregon, Pennsylvania, South Carolina and Tennessee.
States where Devoted Health sells Medicare Advantage plans
-
Alabama
- Arizona
- Colorado
- Florida
- Hawaii
- Illinois
- North Carolina
- Ohio
- Oregon
- Pennsylvania
- South Carolina
- Tennessee
- Texas
Devoted Health complaints and reviews
Devoted Health is well rated, with a 4.4 out of 5 star rating from the Centers for Medicare and Medicaid (CMS). While Devoted Health has a strong overall score, it has a middle-of-the-road 3 out of 5 customer service rating.
Devoted Health has a slightly above average 3.5 out of 5-star rating from the National Committee for Quality Assurance (NCQA), a nonprofit group that helps people make informed decisions when buying health insurance. The NCQA looks at a broad range of metrics related to patient experience, prevention, equity and treatment when creating company ratings.
Devoted Health gets far fewer complaints than an average company its size according to the National Association of Insurance Commissioners (NAIC), an industry group.
It’s a good idea to choose a company that has a strong reputation for customer service. Companies that get few complaints typically have smooth claims processes.
Frequently asked questions
Does Devoted Health have good Medicare Advantage plans?
Yes, Devoted Health has good Medicare Advantage plans. The company has high-quality ratings from the Centers for Medicare and Medicaid and many plans come with extra benefits like Silver Sneakers and dental coverage.
What are the different plan options offered by Devoted Health?
Devoted Health offers a range of PPO and HMO Medicare Advantage plans. The exact plans available to you will depend on where you live.
Many Devoted Health plans have a $0 monthly cost.
What is the star rating for Devoted Health Medicare Advantage?
Devoted Health has a high 4.4 out of 5-star average rating for its Medicare Advantage plans.
Sources and methodology
Rate cost data and plan star ratings came from the Centers for Medicare & Medicaid Services (CMS). Plan quality information is from the National Association of Insurance Commissioners (NAIC) and the National Committee for Quality Assurance (NCQA).
Extra coverage benefits and Medicare Advantage plan availability are from the Devoted Health website.
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Medicare Advantage and Part D plans and benefits are offered by these carriers: Aetna Medicare, Anthem Blue Cross Blue Shield, Anthem Blue Cross, Aspire Health Plan, Cigna Healthcare, Dean Health Plan, Devoted Health, Florida Blue Medicare, GlobalHealth, Health Care Service Corporation, Healthy Blue, Humana, Molina Healthcare, Mutual of Omaha, Premera Blue Cross, Medica Central Health Plan, SCAN Health Plan, Baylor Scott & White Health Plan, Simply, UnitedHealthcare, Wellcare and WellPoint.
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